Safety on every trip
From who drives to how each ride starts, safety is built into the app.
Verified drivers
Drivers upload their documents and are reviewed by our team before they can accept rides.
A pickup code for every ride
Your app shows a 4-digit code for each ride. The trip starts only when your driver enters it, so you know you are in the right car.
Live tracking
Follow your driver as they come to you, and watch your route during the ride.
In-app chat
Arrange the pickup with your driver through the app.
Ratings after every trip
Ratings help us keep service quality high and act when something is not right.
Report a problem
If something goes wrong, file a complaint from the app and our support team will follow up.
Tips for riders
- Check the driver's name, car and plate number in the app before you get in.
- Share your pickup code only once you are sure it is the right car.
- Wear your seatbelt on every trip.
- Rate your ride, and report any problem from the app.
Get Pingo Syria
One app for riders, one for drivers
Rider app
Book a ride, follow your driver and pay in cash or from your wallet.
Driver app
Go online, receive ride requests near you and track your earnings.