Introduction
At Pingo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our ride-sharing platform and services.
Information We Collect
We collect the following types of information:
- Personal Information – Name, email address, phone number, and profile photo provided during registration.
- Location Data – Real-time location data to provide ride services, match you with nearby drivers, and calculate fares.
- Payment Information – Payment method details to process ride payments securely.
- Ride History – Details of your past rides including pickup/destination locations, fares, and driver information.
- Device Information – Device type, operating system, and app version for service optimization.
How We Use Your Information
- To provide, maintain, and improve our ride-sharing services
- To process payments and send transaction notifications
- To communicate service updates, promotions, and support responses
- To ensure safety and security for all users
- To comply with legal obligations
Data Protection
We implement industry-standard security measures to protect your personal data. Your information is encrypted during transmission and stored securely on our servers.
Your Rights
You have the right to access, update, or delete your personal information at any time through the app settings. You may also contact our support team for any privacy-related concerns.
Contact Us
If you have questions about this Privacy Policy, please contact us through the app or email us at [email protected].
Last updated: February 2026